Thank you for shopping at Indian Gems Exim. We're excited to get your order to you as soon as possible.
Processing Time
All orders are processed within [processing time, e.g., 1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping methods:
- Standard Shipping: [Estimated delivery time, e.g., 3-5 business days]
- Expedited Shipping: [Estimated delivery time, e.g., 1-2 business days]
Shipping Destinations
We currently ship to addresses within [your shipping destinations, e.g., the United States]. We also ship to select international destinations. If you're unsure whether we ship to your location, please contact us at contact@indiangemsexim.com.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has been shipped. The tracking number will be active within [tracking activation time, e.g., 24 hours].
Customs, Duties, and Taxes
Indian Gems Exim is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Indian Gems Exim is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Contact Us
If you have any questions about our shipping policy, please contact us at contact@indiangemsexim.com.